Subject Matter Expert, Inc.

Posts Tagged ‘Customer Service’

What Clients Say…

In Live Support, SME INC on December 6, 2009 at 3:14 pm

I owned Carter’s Motel, RV park, and Mobile home park in Edgewater Fl when Randy stayed with us on business travel.

Before meeting Randy by chance, had 4 different supposed specialists try to provide a solid and dependable universal WIFI system for my business which covered 6 acres, and had over 70 residents not including motel and RV guests; all to no avail, and thousands of dollars spent.

Within  1 week Randy had ordered the proper equipment and had a viable system that supplied all the service we needed. He maintained and modified the system as needed from where ever he was in the world remotely, and within minutes of my call, he completed all I asked.

My opinion of Randy Vanderveer is; he is a (hyper) intelligent young man, who has laser type focus into all he delves. He is utterly obsessive about perfection in his work. He has shown me absolute promptness in returning all calls, completing work on time, and to specification, and maintaining said work with pride. You could do no better than he for computer technical work. He now maintains all of my families computers (7) remotely. He has become a close friend who will rush to our aid. This man has the highest of work ethics. By having access to my families computers he could easily abscond with exceedingly valuable information and assets at any time.

I have never had a second thought of his integrity being less than my closest confidante. Feel free to call me any time.

-Peter Gordon

Respectfully,

Peter Gordon, Vice President

Carter’s Motel & Mobile Village

2450 S. Ridgewood Ave

Edgewater, FL 32141

(386) 314-4189 Cell

http://www.cartersmotel.com